The client portal: your window into the campaign

What your team can do in the portal

The portal is not a read-only status page. Approvals happen there: your team reviews creator shortlists and clears content where client review is part of the engagement. Progress is visible per creator, from approval through contract and shipment to publication, and results accumulate live as posts are verified. Exports are self-serve, so nobody has to email us for a report before their internal meeting.

Access is for your whole team, not a single seat. Brand managers follow their market, e-commerce colleagues watch content and results, leadership checks totals before a board review. Multi-country programs show each market separately and consolidated, which is exactly how organisations reviewing a program across a network of 20,000+ creators in 25+ European countries need to see it.

• Creator shortlist review and approvals
• Content review queue where client approval is in scope
• Shipment and delivery status per creator
• Verified publications with links and metrics as they land
• Self-serve exports at any moment

Client-safe permissions, explained

Client-safe means the portal was designed assuming clients will actually use it. You see everything relevant to your campaign: creators, statuses, content, publications and metrics. You do not see our internal cost structures, creator rate negotiations or operational notes between our recruiters and project managers. The boundary is enforced by permissions, not by hoping nobody clicks the wrong tab.

This separation is why we can grant access on day one instead of after a cleanup. There is no sanitised export layer and no parallel client version of the truth. It is the same system our team works in, filtered to the view a client should have.

Permissions are role-based rather than improvised per login. A brand manager can be limited to their own market's approvals, a leadership seat can be read-only across everything, and an agency partner in a white-label setup sees the campaign without our commercial layer. Every action taken in the portal, an approval, a comment, an export, is logged with the person and the timestamp, so the portal doubles as the client side of the campaign's audit trail.

Why live access changes the relationship

When clients can see the campaign, status meetings stop being about status and start being about decisions. Questions like how many creators have published this week answer themselves, and conversations move to what to amplify, which market to extend and what the comments are saying. Our long-running programs, including the always-on beauty community publishing 75+ pieces monthly across 2 brands, run on exactly this rhythm.

Live access also keeps us honest. An agency whose client sees the operation in real time cannot quietly slip a deadline or pad a report. We consider that pressure a feature of the model, and it is one reason clients extend programs after the first campaign.